BMO seeks to arm its professionals with the right tools for ease of execution and deeper conversations with clients
All of BMO’s customers and advisers will be served on the new platform, which will provide a more “client-centric experience,” noted Steve Hunt, National Head of Operations and Administration for BMO. Dynamic features, such as dashboards, give clients greater insight into the near real-time status of different investments and transactions, as well as the ability to make some investment approvals digitally and more robust digital notifications.
“Good technology tools can give advisers quick and easy access to client information in a way that’s intuitive and easy to use. They can access that anywhere from a tablet or a mobile device and see the same things the end clients are seeing.” – David Schug, Managing Director of New Business Development for SEI Wealth PlatformSM
BMO’s journey is part of a larger one among the bank’s wealth management division as they seek to preserve the value of their traditional personalized service with digital convenience.
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